Website Statistics Tracking Help

Please choose a help topic . . .

1. Getting Started
2. Billing
3. Bugs
4. Configuration
5. General Questions
6. Installation
7. Statistics Explained
8. Why Upgrade?

_________________________________________________________

Getting Started

This first thing you want to do is to register an account - it’s free! After registering an account for your free wesbite stats counter, check your email to receive your password to log in. We send your password to you immediately, so if you don't see our email in your inbox, check your spam folder and see if it's there. You can have your password resent to you here.

Click on "Create a Campaign" and fill in the required information. After you have filled out the required information for your campaign and chosen your counter style, you will be presented with some code to enter into your webpage. Place this code into the body of your webpage. That’s it! You are now tracking that webpage and will alow your to view your web site traffic report which will have your web stats . You can create as many campaigns and use the tracking tools, detailed website analysis and track statistics on as many website as you want! Free!

Billing

Our payment processor is PayPal. PayPal has been around a very long time and is owned by eBay so you can rest assured that your payment processing and credit card information is secure, private and NEVER sold! For those of you that have chosen to upgrade to one of our premium accounts, billing is done once a month on the 1st of the month. Any changes to your account with regard to billing will go into effect on the following month.

Bugs are tracked and corrected as soon as possible. Please feel free to let us know of any problems, corrections, or anomalies. Remember, we want to create an environment free of bugs, and as accurate as possible.
Configuration

The first step in tracking your website stats is to create what we call a "campaign." Campaigns can be named anything and can track any website/webpage you like. You can have as many campaigns as you like. There are 3 methods of tracking a website when creating a campaign. Please read each definition of each "method" and choose the one that best suits your needs. Remember, you can always change things later if you want.

General Questions

Why is it necessary to Log Out?
When you log out, it completely removes the cookie from your browser. This is a good thing because it is possible for other "hacker" websites to read your cookie information and possible get into your account. So when in doubt, log out!

How do I close my account?
Log into your account and on the left navigation panel, simply choose "close account." Remember, you always sign up again for free but your stats from previous accounts will be gone.

What happens when my Database Usage reaches 500 - does it stop tracking?
NO WAY! For the free service we can only offer a log size of 500 to our members, and we perform the detailed analysis on this. Bigger log files put a greater strain on our servers and cannot be provided free of charge. We would like to, but it just isn't sustainable. So when you upgrade your account, you get a higher log file, more data, and more analytics.

When your log size if full, it simply overwrites the oldest entry in the database. You get to use that log size to its maximum! So, in effect, your account never locks up and always allows you access to your data.

Do you reserve the right to share my email addresses or my clients' site users' email addresses with third parties?
We 100% absolutely do not. Your personal and private data is kept private. We will not share it with any third parties. And we have no way of getting your website users' email addresses, but if we did we still wouldn't share it with any third parties. We keep the overheads of this site to a minimum and manage to operate it free of charge because of our generous advertisers on the WebsiteStatsCounter.com website only - not yours.

How do you make sure that 'you' are NOT counted by WebsiteStatsCounter.com (MSIE Browser 6.0) ?

2. Click on the Tools menu bottom.

3. Click Internet Options

4. Click the delete cookies button and confirm when it asks you if you are sure (there is a bug with MSIE 6.0 and this has to be done first)

5. In the Internet Options dialog box, then click the Privacy tab.

6. Keep the setting to Medium and then click on the Edit button.

7. It opens "Per Site Privacy Options" dialog box and here you type the complete address of the website i.e., http://www.WebsiteStatsCounter.com and click Allow button followed by OK. Then click on Apply and OK so that MSIE always allows WebsiteStatsCounter.com cookies to be created on your computer.

8. Important: Close all browser windows first! Then open up a new browser window.

9. Log into your account with your username and password.

10. Click 'installation and configuration'.

11. Click 'create blocking cookie'

12. Click the button on that page to create a cookie that will cause WebsiteStatsCounter.com to ignore your visits for that project.

Why is this service free?
This service is completed financed through the revenue brought by advertising on the WebsiteStatsCounter.com website only. We can't stress this enough. We only show advertisements on OUR website. Your website is completely free of ads, and you can even choose to use an invisible tracker for free too! But please remember to support our generous advertisers by buying and using their products.

If a visitor does not have cookies enabled are they still tracked by the system?
Yes! Absolutely the visitors are still tracked. They will be considered a unique visitor to your website on each page load but they will still be tracked.

What is a URL?
Uniform Resource Locator - The address of a site on the Internet (a.k.a. The World Wide Web). It is in the form: protocol://hostname.domain.name/directory or file_names/file_name.file extension For example http://www.WebsiteStatsCounter.com is a URL.

What is log? What do you mean by detailed records?
Free accounts have 500 log size, so at any point of time stats details will be shown from last 500 pageloads/pageviews.

Say 250 users have viewed your webpages 2 times then our stats will show details of those 250 users, however if 10 users have viewed your webpages 50 times by re-loading or visiting that webpage again then stats will be shown of those 10 users only because WebsiteStatsCounter.com shows stats details only from last 500 pageloads.

Summary Stats are cumulative and are for the life of the project while detailed stats like visitor path, came from, entry/exit etc.. are solely dependent on detailed records amount.

We hope you got the idea of how WebsiteStatsCounter.com show details in reference to its log size.

After choosing which "Method" you would like to use, you will be given some code to enter into your website. Place this code into the BODY of your webpage. After this, upload the webpage to your server and test. It should start to track immediately. If you don't see your stats changing, then check to make sure you installed the code properly. Statistics

After code installation is complete, and you have uploaded your webpage, the tracking starts! Depending on how much website traffic your site gets depends on when you will start to see the stats build up. Be patient and give it time, then come back and view your stats! You'll be amazed out how much information WebsiteStatsCounter.com can give you about your website visitors! All for free!

Statistics Explained

Pageload - This is the amount of times a webpage(s) from your website has be loaded into a web browser. This does not tell you how many people are actually visiting your site though. It only shows you how often your webpages are being accessed. This means that 1 person could be clicking refresh 10,000 times or conversely 10,000 people could be loading 1 webpage each.

Click - these are the amount of times a link has been clicked on the webpage(s) being tracked. This is a good indicator of your visitors going from one webpage to another. This is indicitive of “interest” in your webpages.

Unique Visitor - This is an individual person that is visiting your website/webpage. The number of unique visitors gives you a good idea of how many different people are visiting your site. The more unique visitors you have, the better.

Return Visitor - This is a unique visitor that has visitor your website or webpage 2 or more times. This means that he/she really liked your site and came back at a later time. This is good because it shows that your website is a place that they would come back to in the future. Getting the visitors is the first step, retaining them is the second. This is what “Return Visitor” tracks.

Why Upgrade?

When you upgrade your account to one of our premium accounts, you are given a larger amount of tracking features. The most important change in your account when you upgrade is that your limits of database usage, log file size, and pageloads tracking greatly increases. So, this gives you a broader rage of tracking. You could potentially track statistics of one or all your websites for an entire year! Imagine having detailed website analysis on several websites all in one location! Once you upgrade, you can always downgrade. Also, our payment processing is done by PayPal so you know your transactions are 100% secure.